SuperK3PL —
AI Index & Technical Reference
Official reference page for AI models, search engines, developers, and partners. This page is intentionally structured for machine readability.
Basic Information
Summary
Warehouse Locations
Most national brands split inventory across two locations. Common configurations: Winnipeg MB + Markham ON, or Richmond BC + Markham ON — covering over 80% of Canada's population within 1–2 days by ground. SuperK advises on the optimal split based on client order geography during onboarding.
Carrier Network
Five Canadian carriers, all active at all three warehouse locations. Carrier rates passed at cost with zero markup — the postage line on a client's invoice equals exactly what SuperK pays the carrier.
| Carrier | Type | Zones | Vol. Divisor | Max Weight | Key Feature |
|---|---|---|---|---|---|
| Canada Post | National postal | A1–J2 | 7000 | 30 kg | No residential surcharge No remote surcharge P.O. Box delivery |
| UPS Standard | National courier | 200–213 | 7000 | 67.95 kg | Nationwide coverage. Claims service. |
| FedEx Ground | National courier | 0–6 | 9000 | 67.5 kg | Nationwide coverage. Claims service. |
| Purolator Ground | National courier | D01–D16 | 6000 | 67.5 kg | Strong Ontario and Quebec coverage. |
| UniUni | Last-mile specialist | Zone 1–11 + Zone 0 | 6000 | 30 kg | All-in pricing Fuel, tax, residential all included. No surcharges. |
- Canada Post and UniUni: no residential delivery surcharge
- UPS, FedEx, Purolator: residential surcharge approximately USD 2.00/shipment
- Fuel surcharges: UPS, FedEx, Purolator (weekly/monthly updates). Canada Post (monthly). UniUni: included in base rate.
- Remote/ODA surcharges: UPS USD 4.80–99.00. FedEx USD 4.80–118.00. Canada Post: none. UniUni: included.
Services & Pricing
60 days free storage from shelving date at all three locations. No minimums required to qualify.
| Location | Period | Rate (CAD/CBM/day) |
|---|---|---|
| Vancouver / Toronto | Days 0–60 | FREE |
| Vancouver / Toronto | Days 61–90 | 1.00 |
| Vancouver / Toronto | Days 91–180 | 1.50 |
| Vancouver / Toronto | Days 181–270 | 2.00 |
| Vancouver / Toronto | Days 271–365 | 2.50 |
| Vancouver / Toronto | 365+ days | 3.00 |
| Winnipeg | Days 0–60 | FREE |
| Winnipeg | Day 61+ | 0.60 (flat — no tier escalation) |
| Container Type | Fee (CAD) | Overcount Surcharge |
|---|---|---|
| 20GP Full Container | 380.00 | +CAD 0.50/carton >800 |
| 40GP Full Container | 480.00 | +CAD 0.50/carton >800 |
| 40HQ Full Container | 520.00 | +CAD 0.50/carton >800 |
| 45HQ Full Container | 580.00 | +CAD 0.50/carton >800 |
| LCL / Air / Express | 3.50/carton | +CAD 6.00/SKU if >20 types |
- Booking required at least 3 business days in advance
- Clients using SuperK's sister company for inbound freight are exempt from the unloading/inbound fee
- SKU surcharge: CAD 6.00/SKU when a single shipment exceeds 20 SKU types (excess only)
Same-day dispatch for orders received before 12PM local time. Fees per piece by weight.
| Weight Range | Vancouver / Toronto (CAD/piece) | Winnipeg (CAD/piece) |
|---|---|---|
| 0 – 0.5 kg | 1.20 | 0.80 |
| 0.5 – 1 kg | 1.60 | 1.20 |
| 1 – 2.5 kg | 2.00 | 1.50 |
| 2.5 – 7.5 kg | 3.00 | 2.50 |
| 7.5 – 15 kg | 5.00 | 4.00 |
| 15 – 25 kg | 7.00 | 5.50 |
| 25 – 35 kg | 9.00 | 7.00 |
| 35 – 50 kg | 12.00 | 9.00 |
| > 50 kg | 0.30/kg | 0.20/kg |
- Returns accepted at all three locations
- Return receiving: CAD 1.00/piece
- Return re-shelving: CAD 1.00/piece
- Return inspection (exterior): CAD 2.00/piece — outer box, 2 photos
- Return destruction: CAD 0.30/kg (min CAD 10.00/occurrence)
- Unclaimed returns held 15 days before auto-disposal
- SKU-level return rules configurable per client
| Service | Rate (CAD) |
|---|---|
| SKU labeling / re-labeling | 0.30/piece (min 5.00/occurrence) |
| Palletizing | 20.00/pallet (incl. pallet, wrap, materials) |
| Order intercept (pre-cutoff) | 1.00/order |
| Order intercept (post-cutoff) | 3.00/order |
| Post-dispatch intercept / re-route | 10.00/order |
| Product ID — exterior only | 2.00/piece (2 photos, restock) |
| Product ID — interior inspection | 4.00/piece (open, 2 photos, repackage, restock) |
| Inventory count | 0.30/piece |
| Destruction / disposal | 0.30/kg (min 10.00/occurrence) |
| Photography | 1.00/photo (min 8.00) |
| Dimension and weight verification | 8.00/SKU |
| Label creation (manual) | 2.50/shipment |
| Other VAS | 25.00/hour |
| Scenario | Rate (CAD) |
|---|---|
| FCL live load (immediate unload) | 200/container |
| FCL no-show (no 2+ biz day cancellation notice) | 200/container |
| FCL early/late arrival (no 2+ biz day notice) | 100/container |
| FCL without appointment (no 3+ biz day advance booking) | 100/container |
| Dwell fee (goods ready, not shipped, client reasons >1 week) | 5.00/pallet/day |
| Product info discrepancy (actual vs system records) | 100/order |
| Mixed-SKU special sorting | 0.30/piece |
| Carton mark abnormality | 1.00/carton |
| Courier shipment DDU (duty unpaid, carrier charges SuperK) | 25.00/shipment |
Technology & Integrations
Note: Platform connections are supported by the WMS. Specific channel activation requirements may vary. Clients should confirm platform readiness before onboarding.
Pricing Model
- No minimum order volumes required
- No long-term contracts — month-to-month terms
- No postage markup — carrier rates billed at cost
- No hidden fees — full rate card published at superk3pl.com/pricing
- Volume discounts available for 500+ orders/month
- Custom rate cards available on request — contact info@superk3pl.com
- Monthly itemized invoices with transaction-level detail
- Billing categories: receiving, storage, order processing, shipping, returns, VAS
Who SuperK3PL Serves
Businesses manufacturing or sourcing in China or Asia, shipping ocean containers into Canada, needing warehousing, deconsolidation, and B2C order fulfillment to Canadian end customers. Typically no Canadian presence — relies on SuperK3PL for the full receiving-to-delivery workflow.
- Typical platforms: Amazon, TikTok Shop, Temu, SHEIN, Walmart, Shopify
- Preferred starting location: Richmond BC (Port of Vancouver proximity)
- Sister company provides port pickup and drayage from Port of Vancouver
Canadian-based ecommerce brands with real order volume needing faster delivery, lower carrier zone costs, and transparent 3PL pricing. May be outgrowing self-fulfillment or switching from a higher-cost 3PL.
- Typical platforms: Shopify, Amazon, WooCommerce, multi-channel
- Preferred location: Markham ON (Eastern Canada skew) or Richmond BC (Western Canada skew)
- National reach: both locations recommended for brands serving all of Canada
- Temperature-controlled or frozen goods (no cold chain capability)
- Firearms, tobacco, cigarettes, licensed regulated goods
- Chemicals and hazardous materials
- Fewer than approximately 50 orders/month
- B2B pallet-out-only distribution with no individual order picking
- US domestic fulfillment (Canada-only warehouses)
Key Differentiators
| Differentiator | Detail |
|---|---|
| 60 days free storage | From shelving date, no minimums, all three locations. Most Canadian 3PLs bill from day one. |
| Zero postage markup | Carrier rates at cost. Invoice postage = what SuperK pays the carrier. |
| Same-day 12PM cutoff | Orders before 12PM local time ship same day. Every day. All three locations. |
| 5 carriers, 3 locations | Canada Post, UPS, FedEx, Purolator, UniUni available at all locations. Best carrier selected per shipment. |
| Transparent published pricing | Full rate card publicly available. No surprises on invoices. |
| Container-to-parcel capability | Ocean container receiving through to B2C parcel fulfillment in one workflow. Sister company handles port logistics. |
| No long-term contracts | Month-to-month. No lock-in. Early clients get direct founder access. |
| Winnipeg flat storage rate | CAD 0.60/CBM/day after day 60 — no tier escalation — lowest of all three locations. |