DTC Fulfillment

From your store.
To your customer.
Same day.

SuperK 3PL handles pick, pack, and ship for Canadian ecommerce brands — with same-day dispatch, zero postage markup, and real-time inventory visibility across three Canadian warehouses.

60
Days Free Storage
12PM
Same-Day Cutoff
5
Carrier Partners
$0
Postage Markup
3
Canadian Warehouses
99.9%
Order Accuracy

Why SuperK

Built for brands that can't afford fulfillment mistakes.

Every feature below exists because a Shopify brand somewhere lost a customer over it. We built our service around not repeating those mistakes.

Same-Day Dispatch

Orders received before 12PM local time ship the same day — no exceptions, no excuses. Your customers get tracking numbers the day they order.

→ 12PM daily cutoff
🏪
60 Days Free Storage

Every client gets 60 days complimentary storage after inbound shelving. No minimums to qualify. Most Canadian 3PLs start billing on day one.

→ Applies at all 3 locations
💸
Zero Postage Markup

We pass our negotiated carrier rates directly to you at cost. The shipping line on your invoice reflects what we pay — nothing more.

→ Carrier cost, no markup
🗺️
National Coverage

Three warehouses in Richmond BC, Markham ON, and Winnipeg MB. Split inventory to cut average transit time and reduce carrier zone costs.

→ Coast-to-coast, D+1 capable
📊
Real-Time Inventory

Your WMS portal shows live inventory levels, order status, and fulfillment history — down to the SKU and carton level, 24/7.

→ Full visibility, no spreadsheets
🔄
Returns Handled

Returns received, inspected, and restocked or disposed based on your rules. No chasing your 3PL to find out where a returned unit went.

→ 15-day claim window

The Process

How DTC fulfillment works at SuperK.

From your first container to your ten-thousandth order — here's exactly what happens.

1
Connect your store

We integrate directly with your Shopify store — orders sync automatically into our WMS with no manual entry. API connections, batch imports, and webhook support are all available for custom setups.

Shopify native AmazonTemu Walmart API / custom
2
Send your inventory

Ship your goods to whichever of our three Canadian warehouses makes sense for your customer base. We handle inbound receiving, carton counting, SKU verification, labeling, and shelving — all tracked in real time.

Richmond BC Markham ON Winnipeg MB 60 days free storage
3
Orders come in — we pick, pack, and ship

Every order placed before 12PM is processed and dispatched the same day. Our WMS optimizes pick paths, selects the right packaging, generates the shipping label, and hands off to the best carrier for that shipment's weight, dimensions, and destination.

Same-day by 12PM Zero postage markup 5 carrier options 99.9% accuracy
4
Tracking synced back to your store

As soon as a label is generated, tracking information is pushed back to your Shopify store and to the customer — automatically. No manual updates, no customer service tickets about "where's my order."

Auto-synced tracking Customer notifications
5
Returns processed, inventory updated

Returns arrive at our warehouse, get inspected and photographed, then restocked, quarantined, or disposed of based on your pre-set rules. Your inventory count updates in real time. Monthly invoices are itemized by service category — no surprises.

Inspection + photos Restock or dispose Monthly itemized billing

Integrations

Connect in minutes. Sell everywhere.

Our WMS connects directly to the platforms your business already runs on — no custom dev work required.

🛍
Shopify
Primary integration
📦
Amazon
Marketplace
🛒
Temu
Marketplace
🏪
Walmart
Marketplace
⚙️
API / Custom
Any platform
Shopify is our primary integration focus. Orders sync automatically — no manual entry, no CSV uploads, no dev work on your end. If you're on a different platform, contact us and we'll confirm compatibility before you commit.

How We Compare

SuperK vs. the typical Canadian 3PL.

Most Canadian 3PLs were built for B2B pallet shipping. We were built for DTC ecommerce from day one.

Feature SuperK 3PL Typical Canadian 3PL
Free Storage Period60 days ✓0–7 days
Same-Day Order Cutoff 12PM Next day
Postage MarkupZero ✓10–20% markup common
Carrier Options5 carriers1–2 carriers typical
Shopify Integration NativeManual / CSV common
Real-Time WMS Portal Email updates
Multi-Location Inventory 3 provinces Single location
Returns Management Full workflowBasic or extra charge
Transparent Pricing Published rate cardQuote only
Comparisons reflect common market practices. Actual 3PL terms vary — always verify before signing. SuperK's full rate card is published at superk3pl.com/pricing.

FAQ

Common questions about DTC fulfillment.

Typically a few days once we've aligned on rates and your Shopify integration is confirmed. We'll walk you through the setup on a quick call — no lengthy onboarding process, no IT involvement needed on your end.
Both. You can supply your own branded packaging and we'll use it. Or we supply poly mailers and cartons at cost — sized appropriately for each order by our WMS. Packaging material fees are published in our rate card.
Yes. Multi-location inventory splits are fully supported under a single client account. We'll advise on the optimal split based on your historical order geography — splitting between BC and ON typically reduces average transit time and carrier zone costs significantly for national brands.
We maintain a 99.9% order accuracy rate. In the rare event of a fulfillment error on our side, we cover the cost of reshipping. We photograph outbound orders for high-value SKUs on request, and our WMS provides a full audit trail for every order.
Yes. Kitting, bundling, and subscription box assembly are available as value-added services billed per occurrence. Contact us with your project specs and we'll put together a quote.

Ready to Switch?
Start fulfilling smarter.

Tell us your product type, monthly volume, and which platform you're on. We'll come back with a rate card and a setup plan — no obligation, no sales pressure.