How It Works

From your store to
your customer's door.
Here's every step.

SuperK 3PL is a full-service Canadian 3PL operating three warehouses across BC, MB, and ON. We store your inventory, fulfill your orders same-day, and ship with five carriers — all with real-time visibility at every step.

Shopify & ecommerce brands
Overseas importers
Multi-channel sellers

1
Step One
Connect Your Store
Shopify native Amazon Temu Walmart API

We integrate directly with your Shopify store — orders sync automatically into our WMS with no manual entry required. API connections, batch imports, and webhook support are available for custom setups and other platforms.

Orders appear in our WMS the moment they're placed in your store
Intelligent routing and prioritization handled automatically
Shopify is our primary integration — setup takes minutes, not days
Amazon, Temu, Walmart, and custom API connections supported
2
Step Two
Send Inventory to Our Warehouses
Winnipeg MB Richmond BC Markham ON 60 days free storage

Ship your goods to whichever of our three Canadian warehouses suits your customer base — or split across locations to reduce average transit time. We handle receiving, inspection, labeling, and shelving, all tracked in real time down to the SKU and carton level.

60 days free storage after goods are shelved — no minimums, no conditions
Full container receiving: 20GP, 40GP, 40HQ, 45HQ
LCL, air, and courier shipments also accepted
Importing from overseas? Our sister company handles port pickup and drayage
Book inbound appointments at least 3 business days in advance
3
Step Three
We Pick, Pack & Ship Same Day
12PM cutoff 99.9% accuracy 5 carriers

Every order placed before 12PM local time ships the same day. Our WMS optimizes pick paths, selects the right packaging, generates the shipping label, and dispatches with the best carrier for each shipment's weight, dimensions, and destination.

Same-day dispatch for all orders received before 12PM
Carrier selected based on cost, speed, and destination — not just convenience
Zero postage markup — carrier rates passed at cost
Your own branded packaging used if supplied — or we provide at cost
99.9% order accuracy — fulfillment errors on our side are reshipped at our cost
4
Step Four
Tracking Synced Back to Your Store
Canada Post UPS FedEx Purolator UniUni

The moment a label is generated, tracking information is automatically pushed back to your Shopify store and to the customer. No manual updates, no "where's my order" tickets, no chasing carriers.

Tracking numbers synced to Shopify automatically — no manual entry
Customer notification emails triggered as soon as label is created
Five carrier options: Canada Post, UPS, FedEx, Purolator, UniUni
Canada Post: no residential or remote surcharge
UniUni: all-in pricing — fuel, tax, and residential delivery included
5
Step Five
Returns Processed & Inventory Updated
Inspect Restock Quarantine Dispose

Returns arrive at our warehouse, get inspected and photographed, then restocked, quarantined, or disposed of based on your pre-set rules per SKU. Your live inventory count updates the moment each return is processed.

Returns accepted at all three locations
Exterior inspection with 2 photos per unit — uploaded to your account
Interior inspection available on request
SKU-level rules: different handling per product type
Unclaimed returns held 15 days before auto-disposal
6
Step Six
Billing, Reporting & Full Visibility
No hidden fees Monthly invoices Live WMS portal

Monthly invoices are itemized by service category — receiving, storage, processing, shipping, returns, and VAS. Every line item is traceable to a specific order or event. Your WMS portal shows live inventory, order status, and fulfillment history 24/7.

No hidden fees — all rates published at superk3pl.com/pricing
Monthly itemized invoices with transaction-level detail
Live WMS portal: inventory levels, order history, carrier performance
Storage billed per CBM per day after your 60-day free period
Volume discounts available for 500+ orders/month

Technology

Powered by a real-time WMS.
Not spreadsheets.

Every step above runs through our warehouse management system — giving you live visibility, automated workflows, and a full audit trail without any manual coordination.

🔗
Multi-channel sync

Shopify, Amazon, Temu, Walmart, and custom API — orders sync automatically, no manual entry.

📍
SKU-level tracking

Inventory tracked down to SKU, carton, and pallet — visible in your portal in real time, 24/7.

Optimized pick paths

Intelligent picking routes increase throughput and reduce errors — especially on multi-SKU orders.

🚚
Automated carrier selection

Best carrier chosen per shipment based on weight, zone, and your configured preferences.

🔄
Returns workflows

SKU-level return rules, inspection logging, and inventory updates — all in one system.

📊
Transparent billing

Every charge traceable to a specific order or event. No surprise line items, ever.


Why SuperK

The numbers that make the difference.

These aren't marketing claims — they're the specific terms that separate us from most Canadian 3PLs.

🏪 60
Days Free Storage

From the date goods are shelved. No minimums. Applies at all three locations.

12PM
Same-Day Cutoff

Orders before 12PM ship the same day. Every day. At all locations.

💸 $0
Postage Markup

Carrier rates passed at cost. The shipping line on your invoice = what we pay.

🎯 99.9%
Order Accuracy

Errors on our side are reshipped at our cost. Full audit trail on every order.

🗺️ 3
Canadian Warehouses

Winnipeg MB · Richmond BC · Markham ON. Split inventory to cut zone costs.

🚚 5
Carrier Partners

Canada Post, UPS, FedEx, Purolator, UniUni. Best option selected per shipment.


Ready to Get Started?
See how SuperK fits your operation.

Tell us your platform, monthly order volume, and product type. We'll come back with a warehouse recommendation, carrier breakdown, and a custom rate card — within one business day.